Your company’s IT, working. Without the headaches.
Support, security, backup and on-site technicians, for one office, one branch or all your sites. The same standard we deliver to multinationals, on a monthly per-user plan.
NB-FIN-04 · laptopcompliantProduction
SRV-FS-01 · server1 update pendingProduction
NB-SLS-07 · laptopEDR out of dateProduction
NB-HR-02 · laptopend-of-life softwareQuarantineIllustrative client-portal view.
- Since 2012Serving small, mid-sized and large companies
- 36 citiesin Mexico with our own technicians
- 1,500+devices managed across the group
- ISO 27001Processes aligned with the standard, NIST and CIS
- MultinationalsThe same standard we deliver to large global accounts
When IT stops, the business stops. And most of the time, no one is looking after it.
Slow computers, email outages, Wi-Fi that keeps dropping, fear of viruses and fraud, and a software vendor that doesn’t fix anything. We take care of all of it with processes, not improvisation.
No one to call
Help via WhatsApp, phone and an on-site technician when the problem calls for it.
SECURITYFear of viruses and fraud
Managed antivirus, tested backup and a 0–100 security score with an A–E badge.
VENDORSThe vendor won’t fix it
We deal with your software, internet and hardware vendors for you.
COSTUnpredictable spending
A fixed monthly amount per user, with a report of what was done.
One fixed monthly amount. Everything your company needs.
For companies with no one looking after their IT.
- Unlimited remote support: WhatsApp, phone and app
- Windows and software updates
- Computer inventory and monitoring
- Automatic ticket when something fails
- On-site support included, with a technician on site the next business day
Your company’s IT handled end to end.
- Everything in Essential
- On-site technician within 8 business hours
- Managed, tested backup
- Microsoft 365: accounts, email and licenses
- Network scan and 0–100 security score with an A–E badge
- Bulk automations and fixes
- Monthly report
For sensitive data, plants or multiple sites.
- Everything in Managed
- Managed EDR and antivirus, with incident response
- Hardened security settings
- Password vault and controlled admin access
- Firewall and advanced email protection
- Fraud (phishing) awareness training
- Personal data protection support
- On-site technician within 4 business hours
We also offer an on-demand technician with no contract, and co-managed IT for companies that already have in-house IT. Prices in Mexican pesos (MXN), plus taxes.
Our own technology · SalusYour IT security, proven.
With Salus, every computer and server gets a score and automatic protection — and you see all of it.
Measure · a score per device
Security and maturity from 0 to 100 for every device, plus an A–E badge, on international standards.
Protect · automatically
Patching, hardening and EDR applied and kept current by INconnet, automatically.
Control · score-based quarantine
Below the minimum score, a device leaves production until it is fixed. If its score drops on a later scan, it goes back to quarantine on its own.
Prove · portal and reports
A bilingual client portal plus PDF executive reports for your board, auditors and insurer.
NB-FIN-04 · laptopcompliantProductionSRV-FS-01 · server1 update pendingProductionNB-SLS-07 · laptopEDR out of dateProductionNB-HR-02 · laptopend-of-life softwareQuarantineIllustrative client-portal view.
Built around the day-to-day of each type of business.
Accounting and law firms
e.firma, CFDI e-invoicing, SAT portals and protected documents.
See solutionClinics and medical practices
Electronic health records and protected patient data.
See solutionRetail and franchises
Point of sale, Wi-Fi and a technician at every branch.
See solutionLogistics and warehousing
Distribution centers, handhelds, label printers and warehouse Wi-Fi.
See solutionManufacturing and industry
Plants, warehouses and shop-floor IT that keeps the line running.
See solutionMultinational offices
Support in Spanish and English for teams that report to headquarters.
See solutionRemote support across Mexico. On-site technicians in 36 cities.
Response within 4h in Mexico City, Monterrey, Guadalajara and Querétaro; scheduled visits in every state capital and major industrial city.
Multinational standards. SMB pricing.
Since 2012 we have served large multinationals across Latin America and around the world, and we want to bring the same processes, services, tools and technicians to your company.
“I founded INconnet so that small businesses get the same care as a multinational.”
Rodrigo Lothamer Lima founded INconnet in São Paulo in 2012. The company grew by serving large global IT operators and now brings that same standard to companies of every size in Mexico.
Rodrigo Lothamer Lima · Founder
Request your free IT Health Check.No strings attached!
- 01A real specialist (not a bot) will reach out within 1 hour, during business hours.
- 02We install an agent on one computer in your network that checks everything without stopping anyone.
- 03Within 48h we deliver a report and a security score for your company.
A multinational, or operating in other countries? Meet INconnet Global.
Managed services and field technicians across Latin America, with partners worldwide.