Plans · Co-managed IT
Your IT team decides. We execute.
For companies of 100 to 500 people with a lean IT team: we take on the help desk, monitoring and site visits, so your team can focus on projects.
Salus · your companyIllustrative
Computers48
Up to date97%
Backup OK100%
NB-FIN-04 · disk 92%auto-fixed
Shipping printer · offlinetechnician on the way
What we take on
You choose the areas.
01
Tier 1 and Tier 2 help desk
User support via WhatsApp, phone and portal.
02
Monitoring (NOC)
Computers, servers and network monitored with alerts.
03
Updates and security
Patching, antivirus and backup, with reports.
04
Field service across Mexico
Technicians at your sites, with Arrivo for tracking.
How we work together
Clear rules, a report every month.
- Integration with your ticketing tool, or use of our portal
- Processes and priorities defined with your team
- Monthly meeting with SLA metrics
- No lock-in: your team keeps all access
Free IT Health Check
Request your free IT Health Check.No strings attached!
- 01A real specialist (not a bot) will reach out within 1 hour, during business hours.
- 02We install an agent on one computer in your network that checks everything without stopping anyone.
- 03Within 48h we deliver a report and a security score for your company.