A technician at your site within 4h, in 36 cities across Mexico.
The same technicians who serve global IT providers in Mexico come to your company, with a checklist, photos and a sign-off on every visit.
On-site technicians, end to end.
Repair and replacement
Computers, printers, point-of-sale systems, handhelds and peripherals.
Installs and moves
New equipment, relocations and new user setups.
Network and rack
Cabling, switches and tidying of racks and cabinets.
Real-time tracking
See the technician on the way in Arrivo.
Proof of work
Photos, serial number and sign-off on every ticket.
Dedicated on-site technician
A professional stationed at your plant or office, part time or full time.
Simple for you, organized for us.
- 01
Ticket
Via WhatsApp, the app or your own tool.
- 02
Dispatch
The closest qualified technician.
- 03
Visit
Arrival recorded in the app, plus a checklist.
- 04
Close-out
Photos, sign-off and report.
Do we cover your city?
On-site technicians is part of our monthly plans.
See what each plan covers and what it costs per user.
See plans and pricing- Fixed amount per user
- No per-ticket fees
- Monthly report
Which cities do you have technicians in?
Check the coverage page or enter your city in the coverage checker.
Do your technicians meet plant access requirements?
Yes: safety induction, PPE and whatever documentation each plant requires. If your plant has a specific requirement, we review it in the proposal.
Do you work outside business hours?
Yes, by appointment, which is very common for plants running multiple shifts and for branches.
Request your free IT Health Check.No strings attached!
- 01A real specialist (not a bot) will reach out within 1 hour, during business hours.
- 02We install an agent on one computer in your network that checks everything without stopping anyone.
- 03Within 48h we deliver a report and a security score for your company.