Security and privacy
How we protect your company’s data.
Policies, practices and documents so you can work with us with confidence, and transparency about our certifications.
Information security
Processes aligned with ISO 27001 and access limited to what’s necessary.
Privacy
Personal data processed in accordance with Mexican law, with a data processing agreement where applicable.
People
Confidentiality agreement for all technicians.
Proof of work
Photos, serial number and sign-off on every visit.
Secure disposal
Certified data wiping on decommissioned equipment.
Continuity
Backup technicians in major cities.
Certifications
Processes aligned with international standards.
Our processes follow ISO 27001, 20000, 9001, 22301 and 45001, as well as NIST CSF 2.0 and CIS Controls v8. We are not formally certified, and we say so plainly.
| Standard | Area | Status |
|---|---|---|
| ISO 27001 | Information security | Aligned |
| ISO 20000 | IT service management | Aligned |
| ISO 9001 | Quality | Aligned |
| ISO 22301 | Business continuity | Aligned |
| ISO 45001 | Occupational health and safety | Aligned |
Documentation
Need to onboard INconnet as a supplier?
- Company documents
- Contract and confidentiality agreement
- Security and privacy policies
- Insurance policy