IT plans with clear pricing.
Choose based on what you need. All plans include unlimited support, no per-ticket fees and a report of what was done. Prices in Mexican pesos (MXN), plus taxes.
For companies with no one looking after their IT.
- Unlimited remote support: WhatsApp, phone and app
- Windows and software updates
- Computer inventory and monitoring
- Automatic ticket when something fails
Your company’s IT handled end to end.
- Everything in Essential
- Managed antivirus
- On-site visits when needed
- Managed, tested backup
- Microsoft 365: accounts, email and licenses
- Network scan and 0–100 security score with an A–E badge
- Hardened security settings
- Monthly report
For sensitive data, plants or multiple sites.
- Everything in Managed
- Managed EDR and antivirus, with incident response
- Password vault and controlled admin access
- Firewall and advanced email protection
- Fraud (phishing) awareness training
- Personal data protection support
- On-site technician within 4h in major cities
Every site, one contract, the same standard.
For plants, distribution centers, branches, clinics and franchises: support for every user, a technician within 4h in major cities and a report for each site.
from $2,250 MXN / site / month + per-user plan
What each plan includes.
| Essential | Managed | Complete | |
|---|---|---|---|
| Unlimited remote support (WhatsApp, phone, app) | ✓ | ✓ | ✓ |
| Monitoring and updates (Salus) | ✓ | ✓ | ✓ |
| Automatic ticket when something fails | ✓ | ✓ | ✓ |
| Managed antivirus | — | ✓ | ✓ |
| On-site visits | On demand | Included, per contract | Included, per contract |
| Managed, tested backup | — | ✓ | ✓ |
| Microsoft 365: accounts, email and licenses | — | ✓ | ✓ |
| Network scan and 0–100 score with an A–E badge | — | ✓ | ✓ |
| Hardened security settings | — | ✓ | ✓ |
| Managed EDR and antivirus, with incident response | — | — | ✓ |
| Password vault and controlled admin access | — | — | ✓ |
| Firewall and advanced email protection | — | — | ✓ |
| Fraud awareness training | — | — | ✓ |
| Personal data protection support | — | — | ✓ |
| On-site technician within 4 h (major cities) | — | Next business day | ✓ |
| Monthly report | Summary | ✓ | ✓ |
In-house IT, an on-demand technician or INconnet?
| In-house IT person | On-demand technician | INconnet | |
|---|---|---|---|
| Monthly cost | Salary + benefits + IMSS (social security) | Unpredictable, per visit | Fixed per user |
| When they’re out or quit | The company is left without IT | Depends on their schedule | A full team covers |
| Security and backup | Depends on what one person knows | Rarely included | Monitored and tested |
| Multiple sites or shifts | Has to travel | One technician per city | Same contract, technician within 4 h in major cities |
| Reporting | Informal | None | Monthly, with everything logged |
| Tools | Have to be purchased | None | Salus and Arrivo included |
| Risk visibility | None | None | 0–100 score with an A–E badge per device |
How we take over from your current provider without stopping operations.
Most of the companies we serve already had someone looking after their IT. The switch takes one to three weeks, and you don’t have to have any awkward conversations.
- 01AssessmentWe document computers, access, passwords, backups and current contracts.
- 02Transition planCutover date, list of credentials to recover and what gets documented.
- 03Provider handoffWe handle the technical contact to receive passwords, documentation and equipment.
- 04Go-liveWe install Salus, test the backup and take over support on the agreed date.
- 05First reportWithin 30 days you get what we found, what we fixed and what comes next.
We also work like this.
On-demand technician
A visit whenever you need one, at a price agreed in advance.
See on-demand technicianCompanies with IT staffCo-managed IT
Your team decides; we execute, monitor and cover the field work.
See co-managed ITFixed priceProjects
Plant startups, office moves, new networks, migration to Microsoft 365.
See projectsDo you charge per ticket?
No. On our plans, remote support is unlimited. You pay the monthly per-user amount.
What is the minimum term?
The first 30 days carry no lock-in. After that, the contract continues as set out in the proposal, with a discounted annual option.
Do prices include VAT (IVA)?
No. Published prices are in Mexican pesos, plus applicable taxes. The proposal shows the total.
How many on-site visits are included?
It depends on the number of users and sites. The rule is written into the proposal before you sign.
What if you miss the SLA?
You get 10% off the following month’s fee.
Are Microsoft 365 licenses included?
No. They are billed separately at the official price, and we take care of managing them.
Do you work with very small companies?
For fewer than 5 computers, an on-demand technician is usually the best option.
Request your free IT Health Check.No strings attached!
- 01A real specialist (not a bot) will reach out within 1 hour, during business hours.
- 02We install an agent on one computer in your network that checks everything without stopping anyone.
- 03Within 48h we deliver a report and a security score for your company.