Who we serve · Manufacturing

IT that keeps pace with production.

Shop-floor terminals, label printers, plant Wi-Fi, plant networks and administrative offices, all handled by the same partner, with technicians who meet your plant’s access requirements.

Free IT Health Check

The challenge

What usually goes wrong.

Line down

A failed terminal or label printer stops production or shipping.

Rushed startups

The plant starts up in weeks and IT arrives late: links, network and equipment unfinished.

Headquarters far away

The standard is set by the parent company in another country, and someone has to apply it here.

What you get

Production and shipping that never stop because of IT.

Technical support that understands the industrial environment and talks to headquarters.

See plans and pricing

Wi-Fi designed for plants and warehouses
Support for shop-floor terminals, handhelds and label printers
Plant (OT) networks separated from office networks
Technicians with safety induction and PPE
On-site spare parts and preventive maintenance
Reports in Spanish and English for headquarters

Vendors and manufacturers

We deal with the vendor for you.

ERP, payroll system, MES, laptop warranties, leased printers: when the problem is on the vendor’s side, we open the case, speak their technical language and follow up until it’s resolved.

Access to and configuration of your business systems
Technical liaison with ERP, CRM and MES vendors
Warranty claims with hardware manufacturers (Dell, HP, Lenovo, Zebra and others)
You get the fix, not a case number

INconnet guaranteeHiring us carries no risk.

Health check in 48hThe Salus agent scans your network and delivers a 0–100 security score with an A–E badge, free of charge.

30-day guaranteeNot happy with the first month? Cancel with no fee and pay only for what was delivered.

SLA or a discountIf fewer than 90% of the month’s tickets are handled on time because of us, 10% off the next monthly fee.

Painless switchWe handle the transition and the conversation with your current provider.

FAQ

Frequently asked questions

Don’t see your question? Write to us.

Do you support new plant startups?

Yes: links, network, Wi-Fi, equipment and startup support with on-site technicians. Use our 40-point checklist to plan.

Do you cover multiple shifts?

Yes, with an on-call schedule agreed to fit your operation.

Will you work with the headquarters IT team?

Yes, in Spanish or English, by email, ticket or meeting.

Which regions?

Monterrey and its metro area, Saltillo, the Bajío (Querétaro, León, Aguascalientes, San Luis Potosí), Guadalajara, Mexico City and Toluca, Puebla and the northern border. Check our coverage.