From ticket to arrival, in real time.
Two INconnet apps connected to our ticketing: what happens in the app shows in the ticket, and vice versa. Arrivo Client is for your team; Arrivo Tech is for our engineers and partners.
A ticket in under a minute. The technician on the map during the trip.
For employees of companies supported by INconnet. Access is granted by your own company.
- Opens a ticket in under a minute, with photos
- Books the visit on the day and time slot they choose
- Sees the technician arriving on the map, only during the trip
- Gets the signed PDF report and rates the service in the app
- Managers see every ticket, contract and SLA across the company
- Biometric sign-in and notifications without ticket content
Every visit done the same way, in every city.
The app for technicians and partners accredited by INconnet: schedule, route, job steps, checklist and client signature.
- Day schedule and route on the map
- One tap per stage: on the way, on site, working, finished — with the time logged on the ticket
- Checklist per service type, photos, parts and customer signature
- Works offline: everything syncs when the signal returns
Sign in with your company account.
Sign in with your Microsoft work account or with your INconnet support-portal user. Anyone without an account gets an invitation.
On Google Play · iPhone version next.
- Sign in with your Microsoft work account or your support-portal user
- Biometric lock for the app
- Technician location shared only during the trip, with a persistent on-screen notice
- Notifications without ticket content
- No ads and no data sales
Frequently asked questions
Who can use Arrivo Client?
Employees of companies with an INconnet support contract. The company says who may use it, and we grant access.
How do I sign in?
With your Microsoft work account or with your INconnet support-portal user. Anyone without an account gets an invitation.
Is the app charged separately?
No. Arrivo Client and Arrivo Tech are part of the contracted service.
Is the technician tracked all the time?
No. Location is shared only between tapping “On the way” and arrival, with a persistent notification on screen.
Is there an iPhone version?
The apps are available on Google Play. The iPhone version comes next.